We at Background Remover strive to provide a service that meets your needs and expectations. If for any reason you are not satisfied with your purchase or experience issues, please review our refund policy below.
Our subscription service offers a 3-day free trial, allowing you to evaluate the app before being charged. You may cancel your subscription at any time during this trial period, and you will not be charged.
Once the 3-day trial period ends and your subscription becomes active, the weekly charge of $9.99 will be processed. After the charge is made, refunds will generally not be issued unless there is an exceptional circumstance, such as:
If you believe you are entitled to a refund based on one of the reasons above, please contact us at [email protected] within 14 days of the billing date. We will assess your case and, if eligible, issue a refund through our payment processor.
To avoid any unwanted charges, we recommend managing your subscription directly through your account settings or by contacting our support team at [email protected].
Once canceled, you will still have access to the premium features until the end of the current billing cycle, but no further charges will be applied.
If you experience technical issues or believe that you were charged in error, please follow these steps:
If your refund request is approved, the refund will be processed through our payment processor, and the funds will be returned to your original payment method. Refunds typically take between 5-10 business days, depending on your payment provider.
Refunds will not be granted in the following circumstances:
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page. Continued use of the App after changes are posted constitutes your acceptance of the updated Refund Policy.
If you have any questions about this Refund Policy or need assistance with your subscription, please contact us at [email protected].
Last updated: September 24, 2024